Please reach us at hello@bloodsight.co.uk if you cannot find an answer to your question.
A PDF trend report that explains each marker in plain English, highlights patterns, and lists suggested questions for your GP. It is informational only - not a medical diagnosis.
Within 72 hours of receiving your files (often sooner).
PDF, JPG or PNG up to 5 MB each. Free First Insight allows up to three files; the Monitoring plan allows unlimited uploads.
Yes. Files travel via TLS-encrypted connection and are stored in an encrypted Google Drive Business workspace located in UK/EU data centres. Access is limited to authorised BloodSight staff.
We recommend it. Please crop or mask your name, NHS number and address before upload. Leave dates and numerical results visible so we can match the markers.
No. BloodSight provides educational insight only. Always consult a qualified medical professional for diagnosis or treatment.
Reports are prepared by experienced data-health analysts with specialist training in interpreting medical-test patterns. They cross-check every output against current NHS and NICE guidance to ensure accuracy and clarity.
How to cancel
Use the “Manage subscription” link in any Stripe receipt. This one-click action cancels future billing. You can also e-mail hello@bloodsight.co.uk.
Monthly Monitoring – £11.99
• Cancel anytime; access continues until the end of the month already paid.
• Monthly fees are non-refundable once a report has been delivered.
Annual Monitoring – £119
• UK law gives you 14 days to change your mind.
• Immediate-service consent: By uploading your files you ask us to start work before the 14 days expire and accept that once we send your report you lose the right to a full refund.
• If you cancel within 14 days and no report has been delivered, Stripe issues a full refund.
• If a report has been delivered within those 14 days, we keep one month’s fee (£11.99) to cover completed work and refund the balance.
• After 14 days the annual payment is non-refundable, but cancelling stops renewal next year.
All refunds are processed via Stripe within 5-10 business days.
At present we analyse results for adults aged 18+ only.
E-mail hello@bloodsight.co.uk and we’ll respond within one working day.